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Spirit Corner, LLC and SpiritCorner.com are referred to as "we" in the following information. The following terms and conditions must be agreed upon by you, the buyer, before you will be able to check out of the shopping cart.
Printed Apparel Return/Exchange Policy
All items are custom printed and are non-refundable/non-exchangeable.
Additional Terms for Returns and Exchanges
RTS - Return to Sender - All paid and processed orders are sent on behalf of Spirit Corner, LLC and its partners with the belief that you wanted the item (after all you did pay for it). Any refused packages or unopened packages sent back marked "Return to Sender" will automatically be charged a 50% restock fee PLUS the original shipping cost. The fees will be deducted from your refund.
Cancelled Orders - Most of our products are custom printed by us within the first 7 days of your PAID order. If you cancel your order before we have sent it, but we have already printed the items - you will be charged a 30% restock fee. The fees will be deducted from your refund. If you cancel before we print we do not charge a restock fee. All cancelled orders in this situation will be charged any fees we accumulate, including any shipping costs we were charged on behalf of sending your order.
There is an 8% tax on all ILLINOIS orders unless a Tax ID# and account is established with us BEFORE you order.
We process orders within 24-36 hrs of receiving payment, FROM 9am-5pm MON-FRI. We do not process orders on weekends or holidays.
For E-Stores - See individual Schools/Teams/Events for delivery location dates and times. E-store orders will be delivered to a designated area in a designated time. Read all information in your E-Store.
For orders that have shipping - we offer pick up at our location, 1078 Pueblo Drive, Batavia, IL. This option will be available at checkout. If you select this option we will notify you when your order is ready for pickup. Most orders take 7-10 business days to print.
For orders that ship we use USPS Priority. Larger team orders are shipped FedEx Ground.
It may take additional time to receive your item during the holidays (Thanksgiving, Christmas, New Year's). We are sorry if this is an inconvenience but we do not work on weekends or holidays.
Any claims for misprinted/defective items must be submitted within 10 days after the product is received. Contact us within that time frame to submit a claim. Orders are considered final and complete after 10 days of order receipt.
ON A FINAL NOTE....
When you place your order the product does not magically jump off the shelf, jump into a package and ship itself. We work as fast as we can, but ordering at 11 pm on a Friday will not get you your order by noon on Monday.
THANKS & HAVE A GREAT DAY!